Privacy Policy
Last Updated: May 2026
WAG Veterinary Emergency & Specialty Hospital (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the information you share when you access or use https://wagslc.com and any related services (collectively, the “Site”). This Privacy Policy explains what information we collect, how it is used, how it may be shared, and the choices available to you regarding your information.
Information We Collect
We may collect information that you voluntarily provide to us when you submit forms, contact us, create an account, make a purchase, or otherwise interact with the Site. This information may include your name, email address, phone number, mailing or billing address, account credentials, and the contents of messages or inquiries you send to us.
In addition, certain technical and usage information may be collected automatically when you visit the Site. This may include your IP address, browser type, device information, operating system, referring websites, pages viewed, dates and times of visits, and general interaction data. We may also use cookies and similar technologies to improve functionality, analyze usage trends, and enhance your overall experience.
How We Use Information
Information we collect may be used to operate and maintain the Site, respond to inquiries or service requests, provide requested products or services, improve performance and usability, communicate updates or promotional materials where permitted, monitor usage patterns, protect against fraud or misuse, and comply with applicable legal obligations.
Sharing and Disclosure
We do not sell personal information. Information may be shared with third-party service providers who assist in operating the Site or delivering services on our behalf, such as hosting providers, analytics platforms, payment processors, or communication services. We may also disclose information if required by law, to protect rights or safety, or in connection with a business transaction such as a merger, acquisition, or asset sale.
Data Retention and Security
We retain information only for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. We implement administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction; however, no method of transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of your personal information, to restrict or object to certain processing activities, or to withdraw consent where processing is based on consent. Requests may be submitted through the contact information provided below.
Cookies and Tracking Choices
Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling cookies may affect certain features or functionality of the Site.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit https://www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices.
Third-Party Websites
The Site may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites, and we encourage users to review their privacy policies separately.
Children’s Privacy
The Site is not intended for children under the age of 13, or the applicable age of digital consent in your jurisdiction. We do not knowingly collect personal information from children, and if such information is identified, we will take reasonable steps to remove it.
Regional Privacy Rights
Residents of certain jurisdictions, including California and regions governed by data protection regulations, may have additional rights regarding their personal information. Requests may be directed to the contact information listed below.
SMS Privacy Policy
No mobile opt-in data or numbers will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Terms of Use (or SMS/Mobile Messaging Terms & Conditions)
- You will receive messages for upcoming appointments, scheduled services, and general customer care.
- You can cancel the SMS service at any time. Just text "STOP" to the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To resubscribe and opt back in to receive texts from this number, text “START”.
- If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or how to unsubscribe.
- Carriers are not liable for any delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies, and if you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Opting Out: Texting the keyword STOP to the mobile number you received messages from will opt you out of the messaging program. You will receive a final confirmation text message. No further messages will be sent to your mobile device, unless initiated by you.
Policy Updates
We may update this Privacy Policy periodically. When changes are made, the “Last Updated” date will be revised. Continued use of the Site after updates indicates acceptance of the revised policy.
Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
WAG Veterinary Emergency & Specialty Hospital
Email: admin@wagslc.com
Phone: (801) 893-6886